Top 3 IT Service Management Misconceptions

[ad_1] (SPONSORED ARTICLE) There’s a lot of competition for service when it comes to software – especially when it comes to IT Service Management (ITSM) software. There are several vendors in the space that cater to a variety of businesses, both large and small, all claiming to be the best. With all the noise, it … Read more

The Annual Drama of Digital Transformation

[ad_1] (SPONSORED ARTICLE) In the northern hemisphere, the dog days of summer are starting to wind down, kids are going back to school, and we’re starting to think about the family holidays that arrive in the fall. And at many businesses the cycle of planning for the new fiscal year — and with it the … Read more

The Wild Ride in Tech Dealmaking Continues

[ad_1] The financial markets can be filled with contradictions and the recent mid-year tech deals outlook is certainly no exception. Deal volume is down, but deal value is up — indicating the rise of the megadeal is here to stay. Given broader macroeconomic uncertainty, what does this mean, and what can we expect in the … Read more

Stop Spending on Bad Tech

[ad_1] The time for digital transformation has come and gone, but some organizations still lag. A successful transformation means having the right resources — money and talent — in place. As US IT departments continue to hemorrhage money trying to upkeep broken systems, the time is now for IT leaders to think about how to … Read more