[ad_1] Credit: ZDNET Microsoft’s Azure and Azure Arc cloud management platform is continuing to evolve, as evidenced by several product announcements at the Ignite 2022 conference this week. And bringing Kubernetes container support to more endpoints is a key part of its distributed cloud-to-edge direction. Microsoft announced this week that a public preview of Azure … Read more

[ad_1] Shutterstock A recent KMPG survey of 1,000 technology executives finds a growing emphasis on customer experience in their planning. Close to 46% of respondents indicate CX as the primary goal for investing in enterprise technology. This means a growing emphasis on direct involvement with CX for technology teams. This growing role of tech professionals … Read more

[ad_1] Rebecca Isaacs/ZDNET E-ink tablets fall under a small but evergrowing niche that’s intent on helping both students and professionals stay focused on tasks — whether that’s notetaking, scanning through PDFs, or just reading. As someone who takes handwritten notes to plan out projects, create personal reminders, and more, the Supernote A5 X that I’ve been … Read more

[ad_1] Tesla On Wednesday, Tesla closed a deal with Emergency Safety Solutions (ESS) to implement ESS’ Hazard Enhanced Location Protocol (HELP) technology in its cars. The tech is designed to help prevent Tesla vehicles from crashing into vehicles that are pulled over on the side of the road.  Tesla will deploy HELP on a wide … Read more

[ad_1] In its effort to make its database services available to customers globally, Alibaba affiliate Ant Group on Thursday said that it had listed its OceanBase Cloud in the AWS Marketplace. Listing the distributed SQL-compatible database will allow AWS customers to access it quicker and address their transactional and operational workloads, the company said. OceanBase, … Read more

[ad_1] Most brands don’t have the resources to offer 24/7 online customer service and sales support on Facebook Messenger, let alone on their website. Fortunately, chatbots don’t need to sleep (or eat lunch). Facebook Messenger bots can answer customer questions, track packages, make product recommendations, and even close a sale any time of the day … Read more

[ad_1] Features: Up to 15W of wireless charging | Up to 70% additional charge | White  Apple’s MagSafe battery pack is one of the smallest packs available, even though pictures can make it look large. Inside are two battery cells with 11.13 Wh of capacity. It’s not capable of charging an iPhone from 0 to … Read more

[ad_1] Taking a social media course will up-level your skill set, but there are 100s to pick from online. It’s not easy to choose which ones are right for you. If you’re in this situation, you’ve come to the right place! Keep reading to learn about popular social media training courses and resources. Some classes … Read more

[ad_1] Social media and the government go together like peanut butter and jelly. Why? Because social media is an excellent place to communicate with constituents, launch campaigns, build awareness around initiatives, and is an essential tool in crisis communications. At Hootsuite, we work with many levels of government and fully understand how social media has … Read more

[ad_1] Mapping the customer journey can give you a way to better understand your customers and their needs. As a tool, it allows you to visualize the different stages that a customer goes through when interacting with your business; their thoughts, feelings, and pain points. And, it’s shown that the friction from those pain points … Read more