StarHub links up patients, doctors with Fitbit data - IT SPARK Media

StarHub links up patients, doctors with Fitbit data


StarHub has introduced a mobile service that lets users share access to their Fitbit data and enable a network of caregivers to support their healthcare management. The Singapore telco has signed up 300 patients for the launch. 

It also roped in Alexandra Hospital as a partner on the platform, connecting the hospital’s health coaches to provide personalised healthcare plans encompassing lifestyle and dietary recommendations. 

In addition, the healthcare institution would onboard its own metabolic clinic patients to help prevent diseases from escalating into complex chronic illnesses, StarHub said Friday. 

Called LifeHub+, the telco’s new cloud-based service would be offered free to doctors, while patients would have to subscribe to a plan through their healthcare providers at SG$9.99 ($6.91) per month. 

As the first batch of 300 users to tap the service, StarHub said the LifeHub+ subscribers would would a Fitbit device and access to the monthly plan at no cost for the first year. More than 30 GPs (General Practitioners) had expressed interest through Alexandra Hospital to participate in the new service, the telco said. 

Located in the wester part of Singapore, the hospital also would serve as a referring healthcare institution for the mobile service. 

LifeHub+ subscribers can opt to share their personal Fitbit information through the app and receive health scores, data alerts, and metrics. These aim to provide users insights on their health and facilitate daily monitoring and improvement. For instance, the app can be programmed to trigger alerts during the day, reminding users to exercise, take their medication, or schedule a medical checkup. 

Subscribers also can choose to provide access to a selected healthcare network comprising their family doctor or GP, a health coach from Alexandra Hospital, other caregivers, as well as doctors from other healthcare institutions. 

The initial 300 patients with preventable chronic health risks would have their wellness activities and certain metrics monitored by the GPs and health coaches, enabling the selected healthcare team to offer the first line of care, StarHub said. Users would be able to choose what Fitbit data to share, such as sleep patterns, heart rate, skin temperature variation, and oxygen saturation. These datasets are integrated with the StarHub app via the public WebAPI.

Patients also can share other information from other third-party devices, such as blood pressure and blood glucose levels, and integrate these with the LifeHub+ app to generate a wellness score. 

StarHub said data access would be facilitated via a “dedicated secure” dashboard on the LifeHub+ app. ZDNET has asked for more details on how the platform and data are protected and will update the article when these are provided. 

Singapore-based healthcare tech vendor ConnectedLife is an appointed parter for the StarHub service. The former’s ConectedCare platform is designed to provide patients with chronic conditions, such as metabolic conditions including diabetes and hypertension, cardiovascular conditions, and infectious diseases.

With its platforms rolled out in global markets such as the UK, Indonesia, and India, ConnectedLife said it has been certified with Singapore’s Data Protection Trustmark and complies with the US Health Insurance and Portability and Accountability Act (HIPPA) and EU’s General Data Protection Regulation (GDPR). 

According to StarHub, the GP or Alexandra Hospital’s health coach receiving the patient’s data can use the insights to manage and support primary care delivery, curating a lifestyle for patients who are at-risk or have simple chronic health conditions, such as obesity and high cholesterol. 

The Singapore telco said it would integrate future features developed by ConnectedLife with LifeHub+, including disease risk assessment tools. 

Alexandra Hospital CEO Jason Phua said: “The digital health revolution has arrived. Wearable health trackers that are linked to health and care teams in the hospital and the community can help empower users to proactively manage their chronic conditions before deterioration.”

StarHub’s consumer business group chief Johan Buse added: “With LifeHub+, clinicians can access the latest health data and evaluate their patients’ wellness quickly and accurately, and intervene early when they discover risk factors. Besides guiding users to lead healthier lives, we are enriching community support in a digital ecosystem, bridging family doctors, hospitals, and patients’ family members to deliver integrated proactive care.”



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